Microsoft Dynamics CRM is a Customer Relationship Management software package developed by Microsoft. Out of the box, the product focuses mainly on Sales, Marketing, and Service (help desk) sectors, but Microsoft has been marketing Dynamics CRM as an XRM platform and has been encouraging partners to use its proprietary (.NET based) framework to customize it to meet many different demands.
The Microsoft Dynamics family of business applications includes other related products such as Microsoft Dynamics AX (ERP application), Microsoft Dynamics GP, (ERP application) Microsoft Dynamics NAV (ERP application), and Microsoft Dynamics SL (ERP Application) and also Microsoft Dynamics Retail Management System; also known as Dynamics RMS.
We offer powerful, integrated CRM solutions that suit your business needs. These solutions help to strengthen relationships between customers, businesses and investors. We provide:
| Developing a CRM software solution for your organization
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| Re-engineering & upgrading of an existing CRM system
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| Developing a CRM solution from open source CRM
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| Customizing Microsoft CRM software
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| Business and data analysis of your CRM system
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Sales and customer retention process that is unique to their business model may include call centers, sales force automation and supply chain management etc.
Our solutions are developed gradually to ensure that they meet the needs of the customers and provide efficient support to business processes. We have quality and expertise in designing, mapping and implementing best practices for CRM systems. We offer custom and market leading software applications.
Benefits
| Faster response – You can quickly respond to new leads, schedule calls, make appointments and forecast results.
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| Maximize productivity – You can automate many tasks, such as creating reports, writing proposals or producing email campaigns
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| Increase capacity – You can manage more sales opportunities than ever before
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| Build strong relationships – You can know your customers business inside out
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| Close more deals – You can consistently follow your proven best practices
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Some more advantages
| Added security and customization.
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| Customized for your vertical market and save big money avoiding expensive solutions
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| More effective reach and marketing
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| Improved customer service and support
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| A better stand against global competition
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| Improved company communication and networking through better access to quality information
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